Manager - Technical Operations & QC (3612)

Requisition ID 3612 - Posted  - Regional (Regional) - Hyderabad (2050)

Manager – Technical Operations & QC, Regional

Location: Hyderabad**| Function:**  Technical Operations | Reports to: Senior Manager - Consumer Research & Insights, Regional

Purpose

This role will be responsible for ensuring all content delivered for broadcast meets the required technical and quality standards. The role involves reviewing content for compliance with audio, video, subtitle, and format requirements before final transmission or platform delivery.

Key Responsibilities

1. Technical operations

• Design workflows for various deliverables in order to ensure effective operations

• Design the infrastructure as per the requirement

• Oversee delivery by ensuring technical and quality checks are done as per plan before sending the content to Singapore

• Oversee effective resourcing, facility, and equipment management to ensure continuous and smooth operations.

• Perform technical quality checks on all incoming and outgoing video content prior to broadcast / playout.

• Review files for:

• Video quality

• Audio sync and levels

• Aspect ratio

• Frame rate

• Resolution

• Subtitle/caption accuracy

• Graphic/text errors

• Content completeness

• Identify and report technical defects such as glitches, black frames, freeze frames, audio dropouts, or file corruption.

• Coordinate with internal teams such as ingest, promo, graphics, post-production, scheduling, and transmission to resolve QC issues.

• Ensure content is compliant with channel/platform technical specifications.

• Maintain QC logs, issue trackers, and quality documentation.

• Support urgent troubleshooting for time-sensitive broadcast content.

• Ensure adherence to broadcast delivery timelines and quality benchmarks.

2. Library, Media management and digitisation

• Create workflows for archiving various types of content
• Draft and execute plans for enhancement in Media Management technology
• Drive digitisation of library content
• Oversee management of library content and ensure all content that comes in and goes out is stored and organised in the Library Management Software

Key Metrics

• Timely and error-free content transmission for broadcast
• Efficiency of workflows
• Retrievability of content

Technical Competencies

• Good understanding of broadcast technical standards and video file formats.
• Familiarity with QC tools, media asset systems, playout systems, or broadcast workflows.
• Strong attention to detail and problem-solving skills.
• Ability to work under tight timelines and in a high-pressure broadcast environment.
• Flexibility to work in shifts, including weekends/holidays if required.
• Knowledge of codecs, wrappers, and file delivery standards.
• Experience in television, OTT, or media broadcast environment.
• Understanding of regional content workflows is an added advantage.

Behavioural Competencies

• Stakeholder management
• Effective execution and Project management
• Collaboration & Problem solving
• Crisis management

Why join us?

Sony Pictures Networks India Private Limited (SPNI) (formerly known as Culver Max Entertainment Private Limited) is an indirect wholly owned subsidiary of Sony Group Corporation, Japan. A leading media and entertainment conglomerate, SPNI comprises 29 Premium Channels in both SD and HD formats, including leading Hindi General Entertainment Television Channels - Sony Entertainment Television; Sony SAB and Sony PAL; Marathi General Entertainment Channel - Sony Marathi; Bangla General Entertainment Channel - Sony AATH; Hindi Movie Channels - Sony MAX, Sony MAX 1, Sony MAX 2 and Sony WAH; renowned destination for sports fans - Sony Sports Network comprising Sony Sports Ten 1, Sony Sports Ten 2, Sony Sports Ten 3, Sony Sports Ten 4, Sony Sports Ten 5; Kids Entertainment Channel - Sony YAY!; English Movie Channel - Sony PIX; Factual Entertainment Channel - Sony BBC Earth; Free Ad-Supported Streaming Television (FAST) channel in the US and Canada – Sony KAL; Digital entertainment OTT platform - Sony LIV and the independent production venture for original content and IPs for TV and digital media - Studio NEXT. This Network reaches out to over 700 million viewers in India and is available in over 150 countries.

Recognized as an employer of choice within and outside the media industry, SPNI is a recipient of several awards, including India's Best Companies to Work For 2021 by the Great Place to Work® Institute, India, Exemplars of Inclusion in AVTAR & Seramount's Most Inclusive Companies Index 2024 and listed as one of the 100 Best Companies for Women in India for eight consecutive years by AVTAR & Seramount. In recognition of the company's unique workplace culture and exceptional people practices SPNI won the ET Future Skills 2024 for Best Learning Program Supporting Change Transformation Business Strategy, and the TISS LeapVault CLO Awards 2024 for Best Employee Engagement Program and Best Games Based Learning Program.

SPNI is in its 31st year of operations in India. Besides having overseas subsidiaries, it has a subsidiary MSM-Worldwide Factual Media Private Limited, and an affiliate, Bangla Entertainment Private Limited in India.

For more information, log ontowww.sonypicturesnetworks.com

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