Operations Specialist- Background Verification

This is a remote position.

About Us:

Springworks is on a mission to build tools and products that power the era of Remote/Hybrid work. Our products are trusted by over 350,000 remote/hybrid employees across 10,000+ organizations in 55+ countries—helping teams work smarter, faster, and more collaboratively.

Our product suite includes:

• SpringVerify: A B2B background verification platform for seamless hiring.
• EngageWith: A recognition platform that fosters vibrant workplace cultures.

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Job Summary:

We are looking for a detail-oriented and reliable Background Verification Specialist to join our Employment Verification team. This role involves conducting end-to-end employment background checks to validate candidate information, maintain quality standards, and ensure timely completion of verification tasks. The ideal candidate will be organized, proactive, and thrive in a fast-paced, remote-first environment.

Key Responsibilities:

• Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.).
• Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit.
• Review and validate submitted documents such as offer letters, relieving letters, and payslips.
• Update verification outcomes on internal systems/tools accurately and promptly.
• Escalate discrepancies, red flags, or unresponsive verifications to senior team members or clients, as per SOPs.
• Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks.
• Collaborate with peer teams (education, address, ID verification) for end-to-end case closures.
• Support audit requirements and contribute to process improvement initiatives.

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Requirements

• Bachelor's degree in any discipline.
• 0–3 years of experience in background verification or operations (freshers with strong communication skills can apply).
• Excellent verbal and written communication skills in English.
• Strong attention to detail and ability to multitask.
• Proficiency in MS Office/Google Suite and familiarity with CRM or ticketing tools are a plus.

Preferred Qualities:

• Prior experience in background verification or recruitment operations.
• Ability to work independently and in a team in a remote setup.
• Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage.
• Proficiency in using Google Docs, Sheets, and MS Office is a must.

Shift Structure:

• 6-Day Workweek: This is a fast-paced work environment where you'll work six days a week.
• Weekends: As per the shift, you may be required to work on either Saturday or Sunday.
• Willingness to work in rotational shifts (if required).

What We Offer:

1. A fast-paced, performance-driven work culture.
2. Exposure to large-scale, pan-India background verification operations.
3. Flexible remote work opportunity.
4. Opportunities for growth and learning.

Benefits

• Work from anywhere effortlessly with our remote setup perk: Rs. 30,000 for furniture and headphones, plus an annual addition of Rs. 5,000.
• We care about your well-being! Our health scheme covers not only your physical health but also your mental and social well-being. We've got you covered from head to toe!
• Say hello to endless possibilities with our learning and growth opportunities. We're here to fuel your curiosity and help you reach new heights.
• Take a breather and enjoy 30 annual paid leave days. It's time to relax, recharge, and make the most of your time off.
• Let's celebrate! We love company outings and celebrations that bring the team together for unforgettable moments and good vibes.
• We'll reimburse your workation trips, turning your travel dreams into reality.

Join our remote team and experience the freedom and flexibility of asynchronous communication. Apply now!

Learn more about Springworks!

• Life at Springworks: https://www.springworks.in/blog/category/life-at-springworks/
• Glassdoor Reviews: https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
• More about Asynchronous Communication: https://www.springworks.in/blog/asynchronous-communication-remote-work