Executive – Sales Desk (Revenue)

As a Sales Desk Executive at StayVista, you will be responsible for presenting product offerings, negotiating accommodation rates, and closing deals. You will also focus on maintaining and growing relationships with existing clients, while working towards achieving sales targets. Additionally, you will identify opportunities for up-selling or cross-selling services such as Food & Beverages or events, to maximise revenue and enhance the overall client experience. Responsiving to guest inquiries and providing information about available properties and other services. Assisting guests to make reservations over the call, via email, or website. Processing payments, confirming reservations. Up-selling additional services and F&B to increase revenue. Maintaining accurate records of reservations and customer interactions in the company's database. Handling any guest complaints or issues in a professional and timely manner. Providing excellent customer service and building long-term relationships with clients to encourage repeat business. This position includes tasks supporting Owner and Guest Management, as determined by organizational needs.

HSC is mandatory, along with a minimum of 1 year of relevant experience.