Operational Manager

• Manage day-to-day hospital operations including OPD, IPD, ICU, OT, reception, and billing.
• Ensure smooth patient flow and efficient coordination across departments.
• Implement SOPs and maintain quality, hygiene, safety, and compliance standards.
• Coordinate with doctors, nurses, RMOs, and support staff for seamless operations.
• Handle patient complaints and escalations while ensuring high patient satisfaction.
• Monitor operational performance, revenue, and inventory.
• Conduct daily rounds and audits to improve efficiency and patient care.
• Support HR activities including staffing, training, attendance, and discipline.

Requirements

• MHA / MBA in Healthcare or related qualification.
• 1–3 years of experience in hospital operations or healthcare administration.
• Strong communication, leadership, and problem-solving skills.
• Knowledge of hospital workflows, compliance, and patient care operations.
• Proficiency in HIS, MS Excel, and reporting tools.
• Ability to work in a fast-paced healthcare environment.

Benefits

• Competitive salary - 18,000 - 20,000 a month (based on skills and experience).
• Career growth and learning opportunities.
• Exposure to end-to-end hospital operations.
• Supportive and professional work environment.