Operations Trainee

• Learn and support day-to-day operations across OPD, IPD, ICU, OT, reception, billing, and patient services
• Assist in coordinating patient flow and departmental activities
• Support implementation and monitoring of SOPs, quality standards, hygiene, and safety protocols
• Work closely with doctors, nurses, RMOs, and support staff to ensure smooth operations
• Assist in handling patient feedback, complaints, and service recovery initiatives
• Participate in daily rounds, audits, and operational reviews
• Support inventory monitoring and departmental reporting
• Assist in maintaining operational records and documentation
• Learn hospital compliance requirements, accreditation standards, and quality processes
• Support HR-related activities such as attendance tracking, staff coordination, and training programs
• Prepare daily, weekly, and monthly operational reports

Requirements

• MHA, MBA (Healthcare Management), BHA, or related qualification
• Freshers or candidates with up to 1 year of healthcare experience can apply
• Strong communication and interpersonal skills
• Positive attitude and willingness to learn hospital operations
• Basic knowledge of MS Excel, MS Office, and reporting tools
• Ability to work in a fast-paced healthcare environment
• Good analytical and problem-solving skills

Benefits

• Competitive salary based on qualifications and skills
• Comprehensive on-the-job training
• Exposure to end-to-end hospital operations
• Career growth and leadership development opportunities
• Supportive and professional work environment

Training & Growth Opportunity  

• Structured exposure to all major hospital departments
• Hands-on learning under experienced hospital administrators and department heads
• Training in hospital operations, patient experience, quality, compliance, and reporting
• Performance-based growth opportunity to become an Operations Manager within 6 months