Business Analyst

Role - Business Analyst - Maritime AI Location - Chennai, Tamil Nadu (Work from Office) Shift - 8:30 AM to 5:30 PM Key Responsibilities • Work as a member of the product team across the feature lifecycle - from understanding a user problem through requirement definition, development clarification, testing, and rollout. • Participate in discussions with shore-based users, Technical Superintendents, Fleet Managers, and other stakeholders to understand operational problems, user needs, and improvement opportunities. • Capture requirements and help convert them into clear process flows, functional requirements, business rules, data fields, user stories, and acceptance criteria, with guidance from senior product team members. • Use practical sea-going experience to assess whether proposed workflows, screens, forms, notifications, and data capture are realistic and convenient for vessel users. • Work closely with product managers, designers, developers, data teams, and QA teams to clarify requirements during development and ensure the intended business outcome is understood. • Prepare and execute User Acceptance Testing (UAT) scenarios, document test results and defects, and support follow-up through resolution and closure. • Support backlog refinement, sprint discussions, and prioritisation by providing maritime context and explaining the likely impact of proposed changes on vessel and shore users. • Review completed features against agreed requirements and provide structured feedback on usability, workflow, and functional gaps before release. • For AI-enabled features, test product behaviour and outputs from a maritime user perspective and flag responses that are inaccurate, unclear, impractical, or not useful for the intended workflow. • Support product demonstrations, pilot programmes, user feedback sessions, release communication, and adoption of new functionality. • Analyse user feedback, recurring product issues, and operational pain points to suggest product enhancements, automation opportunities, and better digital workflows. • Maintain clear product documentation, requirement notes, decisions, test evidence, and follow-up actions using the tools and processes adopted by the product team. Required Qualifications & Experience • Bachelor's degree in Marine Engineering or an equivalent recognized Marine Engineering qualification. • Sea-going experience as a Junior Engineer, Fourth Engineer on merchant vessels. • Practical understanding of day-to-day shipboard engineering operations, including planned maintenance, machinery operation and maintenance, defects, spares, safety practices, and technical reporting. • Familiarity with the way vessel teams use PMS, checklists, forms, reports, requisitions, and other ship-management systems during routine operations. • Strong interest in moving into a shore-based product, maritime technology, digital transformation, or AI-focused role. • Good written and verbal communication skills and the ability to listen to users, ask relevant questions, and document requirements in a clear and structured manner. • Analytical mindset, attention to detail, and the ability to understand a problem before proposing a solution. • Comfortable working with computers and digital applications, with willingness to learn product tools and methods such as Jira, user stories, acceptance criteria, and UAT. Preferred / Nice-to-Have • Experience using a vessel PMS, ship-management platform, or digital reporting system. • Exposure to software testing, UAT, process improvement, digitalisation projects, or shore-based technical work. • Working knowledge of Microsoft Excel and standard office productivity tools. • Interest in Artificial Intelligence, automation, data, and emerging maritime technology. • Ability to work comfortably with both maritime professionals and technology teams. Key Competencies • Practical marine engineering knowledge • User and problem-focused thinking • Structured requirement analysis and documentation • Analytical thinking and attention to detail • Clear communication and stakeholder interaction • Collaboration with product, engineering, data, and QA teams • Willingness to learn product-development methods and tools • Interest in maritime digital transformation and AI

• Experience: 2+ years
• Seniority: Mid Level
• Education: Bachelor's degree required
• Languages: English