Telecom Order Management
Tata Consultancy Services (TCS)
Description
§ Ensure processing of all Work Orders (TT) for fixed line businesses in the client provided CRM applications with the given SLAs and quality metrics.
§ Key tasks include validation of orders, Vendor qualification, Pricing and rate management.
§ Identify process improvement opportunities and implement the same in consultation with TLs
§ Data Integrity Check and validation during Order execution.
· Manage end to end project till completion
for timely closure of project
· Sending timely notification to end customer related to project
BSC / B.Com / M.Com/ BA / MA / MBA / IT Graduate, BCA etc.
Experience:
1-3 years of Telecom experience preferably in Telecom fulfilment activities, Experience of working in Telecom relat
About Tata Consultancy Services (TCS)
TCS is a global IT services, consulting, and business solutions organization that partners with leading businesses worldwide. It provides technology and engineering services driven by innovation and digital transformation.
