Trade Finance Specialist

TCS BPS Grade : BPO 3/4 Reporting Manager's Role: Client Service Manager Job Description

• Answer incoming Client calls/emails for general and transaction-specific trade enquiries.
• Tracking of the calls/emails assigned and completion on time.
• Ensuring top notch quality service is provided to the end bank's client
• Daily Reporting of the activities to the Manager Knowledge/Experience: 
• 2 to 4 years of Trade Finance Client Service both voice/emails with good India Trade product experience. Should have good knowledge on Advance Payment, BEF, XOS, FIRC, EDPMS & IDPMS Reconciliation, Unaccepted import collection bills, disposal instructions for export proceeds. 
  Languages - English Competencies/Skills :

1. Oral Communication : Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explains the reasoning being what is being said to ensure understanding and acceptance.
2. Written Communication : Produces clear and concise reports and other written material usually of a detailed and technical nature, which are understandable to those with or without a good knowledge of the subject matter.
   3 ) PC Skills: Has the ability to use various basic computer applications e.g., MS Office.
3.  Knowledge:  Should possess good knowledge on India Trade Finance products and RBI reguluations
4. Working Hours : Should be open to flexible shifts  Qualifications :
   Graduation from recognized University