Venue Commanding Officer
Tata Consultancy Services
Description
**Job Title: Venue Commanding Officer
Exp Range : 2 to 5 Yrs
Location : Agartala, Silchar,Jorhat,Leh *****
Even Though this role requires knowledge of English, fluency or expertise is not a must. If the associate is found meeting all other requirements and can demonstrate his knowledge about operational aspects, then we should go ahead***. Reports to: Hub Operations Manager
Responsibilities:
Monitoring and Managing Operational Activities of the Venue
Drive Venue team to achieve assigned objectives as per timeline
Review & ensure 100% preparedness of the venue for flawless delivery
Review and ensure Policy Compliance
Reviewing and reporting on daily Risk/ Issues/ Performance parameters/ pre-defined parameters
Reviewing measures to achieve 100% process adherence
Attending briefing sessions to take download on the compliance & project related information/ parameters, as per the schedule
Resolve operational and other technical issues at the venue with guidance from concerned teams & stakeholders
Maintain communication with all relevant teams on a regular basis prior to, during & post exam
Manage the planning and delivery of effective, efficient, and sustainable operations as per requirement
Ensure that delivery is in line with key performance indicators, security policies, governance requirements and customer expectations
Monitor, support and guide team members on ground to ensure compliance with all requirements
Manage risk for all of the services at the venue on an on-going basis, giving early insight into any issues & the actions being taken to mitigate the risk/ issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements
Requirements:
Around 2 3 years of experience in Operations/Business/Service Delivery
Good hands-on experience of Microsoft office (XL, PPT and Word etc)
Strong communication skills
Strong analytical skills
Able to travel 70% 80% of the time
Ability to work with cross functional teams
Attention to Detail
Self-motivated and ready to work extended hours
Enthusiastic and pleasant personality
Quick Learner
Flexible working over weekends and for extended working hours
Reporting to Exam Venue 3 hours before the exam start time (Majority of the time at 6 AM)
Open to work in 6 days a week work model with flexible weekly off
Skills Needed:
Strong People Management & Team Building Skills
Good written and verbal communication
Strong Interpersonal Skills
Strong Presentation Skills
Strong Analytical skills**
About Tata Consultancy Services
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