EV - Product Specialist (Kochi, IN)

Position Summary with Job Responsibilities

1. 1. Drive Retail EV sales volume as well market share and enhance customer's pre and

post purchase experience

• Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale

• Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV

• Responsible (along with Dealer Sales Executives) for achievement of retail targets

  • Work with dealer sales executives to drive EV sales in dealerships

• Manage and ensure activation of leads

• Ensure 100% follow-up of leads to logical conclusion

• Conduct micro-market activations (Events at offices, malls, apartments, etc.)

Conduct home visits and product demonstrations to customers

Education

Graduation

Work Experience

3-4 Years

Tata Motors Leadership Competencies

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

Driving Execution - Translating strategy into action and execution

Leading by Example - Encouraging and following ethical standards

Leading Change - Recognizing the need for change, initiating and adapting to change

Motivating Self and Others - Inspiring teams and individuals

Functional Competencies

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