Team Leader/Supervisor

Position Overview

The Team leader will lead and oversee our customer service campaign in the call center, she will be responsible for managing a team of Customer Service Representatives, ensuring the delivery of exceptional service, and achieving campaign goals. They should possess strong leadership skills, a deep understanding of customer service principles, and the ability to inspire and develop team members. The Team Leader will play a critical role in driving performance, optimizing customer service operations, and contributing to the overall success of our organization.

• possess strong leadership skills
• a deep understanding of customer service principles
• the ability to inspire and develop team members