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Internal Job Posting
TerraPay Solutions India Private Limited
Bengaluru
Full-Time
0-3 Years experience
Description
| Primary Responsibilities | * Managing transaction processing, customer queries & tickets using ticketing system, email and messaging system. * Execution of TerraPay's Business Operations & Technology Operations processes. * Monitoring of TerraPay's system performance and associated reporting. * Analysis of operations systems and generating MIS reports for TerraPay's system and business performance. * Forex & Liquidity Management across 30+ currencies for TerraPay's liquidity requirements. * Shift based role – required to work across shifts with clients across the globe. |
| Additional Responsibilities | * Collaboration with TerraPay's Clients' Operations teams on system and process improvement initiatives. * Cross-functional collaboration with Technology, Business Development, Compliance and Finance teams. * Mentoring of Associate level members. |
| Reporting to | Head of Business Operations |
| Experience | 2+ years in Business Operations/ Customer Support preferably in FinTech/Financial Services domain |
| Educational Qualifications | BCA/BBA/B.Com/BBM |
| Location | Bengaluru, India |
| Work environment | Laptops for all team members. Flexibility to work from home. |
About TerraPay Solutions India Private Limited
TerraPay Solutions India Private Limited is an Indian cross-border payment platform offering digital wallets and remittances.