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Body Repair Business Specialist
Tesla
Mumbai
Full-Time
0-3 Years experience
Description
What You'll Do
- Bodyshop network expansion, identifying partners & onboarding them.
- Manage and support Tesla's Body
- Repair Network across India, ensuring high standards in daily operations, service, and parts performance.
- Provide regional technical and operational support for collision repair activities.
- Deliver on‑site coaching and guidance to Body Shop technicians on Tesla repair standards and best practices.
- Monitor network performance and identify trends, risks, and improvement opportunities
- Identify field training needs and support the development and deployment of training programs.
- Conduct audits to ensure compliance with Tesla repair standards, processes, and quality expectations.
- Support service and parts operations alignment across the network to improve efficiency and customer experience.
- Engage with external stakeholders, including insurance partners, and support technical presentations or workshops where required.
- Drive continuous improvement initiatives across the Body Repair Network.
- Prepare regular reports on operational performance, key issues, and action plans.
- Manage multiple priorities independently in a fast‑paced, field‑based environment.
- Ensure full compliance with Tesla safety standards, policies, and local regulatory requirements.
- Perform additional duties as required to support regional business objectives.
What You'll Bring
- Strong ability to work independently with excellent organization, planning, and documentation skills.
- Experience in operations management, technical support, or network management.
- Solid understanding of collision repair principles, including structural repair, panel alignment, and workshop tooling/equipment.
- Proven ability to coach, influence, and drive performance improvements across external partners or stakeholders. Strong analytical mindset with the ability to identify trends and translate data into actionable insights.
- Excellent oral and written communication skills as well as the ability to follow instructions required
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
- High level of professionalism, integrity, and adaptability in a dynamic environment.
- Ability to establish and maintain cooperative working relationships with internal teams and external partners.
- Valid Driver's License and a good driving record with at least 2 years of driving experience and insurable.
About Tesla
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