
Assistant Store Manager
The Design Factory
Description
TDF Jewellery specializes in the fine jewelry and diamond industry, renowned for our exceptional craftsmanship, timeless designs, and unwavering commitment to delivering luxurious, high-quality products. With a meticulous eye for detail and a steadfast focus on customer satisfaction, we cater to an elite clientele seeking exquisitely crafted jewelry for life's most special moments. We take pride in our core values of integrity, elegance, and personalized service, which form the foundation of our reputation for excellence. As we continue to expand, we are seeking a passionate and experienced Candidate to not only deliver exceptional experiences to our discerning customers but also lead and inspire our dynamic team. Assist the Store Manager in all aspects of store operations, including customer service, sales, inventory management, and human resources. Oversee daily operations and ensure smooth workflow across all departments. Develop and implement strategies to attract customers and boost sales. Manage employee schedules, conduct performance reviews, and provide coaching and development opportunities for staff. Recruit, interview, and hire new employees. Maintain inventory levels, ensure proper stock ordering, and conduct inventory audits. Monitor and enforce safety regulations to create a secure and healthy work environment. Address customer concerns and complaints promptly and professionally. Analyze sales data and identify areas for improvement. Work collaboratively with other departments to achieve store goals. Ensure the store is clean, organized, and visually appealing. Perform other duties as assigned by the Store Manager.
Eligibility Criteria
Minimum 3 years of experience in retail sales, customer service, or a related field. Strong leadership and interpersonal skills. Excellent communication, written and verbal. Ability to multi-task, prioritize and manage time effectively. Positive attitude and a willingness to learn. Experience in a supervisory role.
About The Design Factory
The Design Factory is an Indian creative agency providing copywriting and branding services for businesses.
