Technical Project Manager

The Technical Project Manager / Scrum Master is responsible planning, executing, monitoring & controlling, and closing customer facing projects with the overall accountability for the success for projects assigned. Typically manages complex, cross-functional, and/or larger-scoped projects. Assigned projects tend to require more proactive, higher-touch, engagement with internal and external stakeholders, including senior leadership. InitiationDrives effective hand over from project sponsorExecutes kick-off meetingPlanningReviews standard project plan and refines as required for each project base on complexity factors and impacts as identified by the teamEnsures all team members are assigned to required project rolesReviews project plan highlights and team with the customerDiscusses critical project success factors with the customerExecutionEstablishes initial project setupRegularly engages and communicates with project teams to ensure project is progressing as plannedProactively identifies and manages key project issues & risksMonitoring & ControllingRegularly reviews project plan and other available information to gauge project statusRegularly reviews time reporting to ensure actual work is in line with planned workExecutes regular internal and external project status meetingsProvides regular written project status updatesPerforms proactive and disciplined escalations of issues and risks that may put the project in jeopardy statusClosing (completion and closure)Executes post project review meeting to identify lessons learnedExecutes project surveys to obtain the voice of the customer feedback and overall customer satisfaction with the projectOtherProactively engages and contributed to building and continually improving methodologies, processes, and documentationAssesses internal processes or procedures to improve the efficiency, costs, and profitability of project managementServes as back-up to department manager as neededPerforms other duties as needed

Experience in executing projects in agile methodology, running agile ceremonies, providing inputs to enhance existing processes in terms of Agile methodology, liaise with clients/teams to understand existing processes