Site supervisor

About Site Supervisor:

To assist Manager - Operations on day-to-day operations by following our Standard Operating Process.

• The Site Supervisor role is a high intensity, high responsibility and hands on role.

• The role requires an individual to be highly involved in the day-to-day operations and be able to track

and follow up on service levels.

• Key deliverables.

• Maintain healthy relationship with client/employees.

• Vendor relationship & on-the-go training.

• Managing and minimizing process and system deviations.

• Managing delivery SLAs and maximizing customer satisfaction.

• Engaging vendors & maximizing their business involvement.

Roles & Responsibilities:

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• Ensuring friendly, efficient and professional food & beverage service is provided to all employees of

clients.

• Familiarize yourself with events to ensure employee requests and needs are met.

• Supervise team members of the vendor partners to ensure smooth daily operations.

• Actively resolve complaints and challenges presented by the employees.

• Conducting vendor partners training and ensuring all their staff are competent in-service procedures.

• Impeccable grooming and personal presentation.

• Ability to maintain high and consistent standards.

Requirements

The ideal candidate should possess the following qualities:

• Bachelor's degree or equivalent.

• 0-4 years of Experience.

• Food-Tech experience preferred.

• Hotel Management.

• Local language is mandatory.