Housekeeping Supervisor

Job Title: Housekeeping Supervisor

Department: Housekeeping

Reports to: Operations Manager

Position Overview The Housekeeping Supervisor oversees the cleanliness, hygiene, and upkeep of the restaurant, ensuring all guest-facing and back-of-house areas meet high operational standards. This role includes supervising housekeeping staff, monitoring daily cleaning activities, managing inventory of cleaning supplies, and ensuring compliance with safety and sanitation protocols. The position demands leadership skills, attention to detail, and a proactive approach to maintaining a clean and welcoming environment.

What You Will Own and Be Responsible For

1. Housekeeping Operations Supervision

• Oversee day-to-day housekeeping operations across the restaurant, including dining areas, restrooms, entryways, BOH areas, and staff facilities.
• Assign tasks, manage duty rosters, and ensure timely completion of cleaning schedules.
• Monitor cleanliness standards and perform routine inspections throughout the day.
• Ensure that all cleaning is carried out according to restaurant SOPs and hygiene protocols.

2. Team Management & Training

• Supervise housekeeping staff and provide guidance, support, and performance feedback.
• Conduct on-the-job training for new staff on cleaning procedures, equipment handling, and safety practices.
• Foster a positive work culture built on teamwork, punctuality, and accountability.
• Ensure staff adherence to grooming standards and professionalism.

3. Inventory & Stock Control

• Monitor usage of cleaning supplies, chemicals, and housekeeping materials; ensure adequate stock availability.
• Maintain inventory records and coordinate with the Admin/Procurement teams for replenishments.
• Ensure safe storage, labelling, and handling of chemicals and cleaning equipment.

4. Maintenance & Facility Upkeep

• Identify and report maintenance issues such as plumbing leaks, electrical concerns, furniture damage, or restroom mental malfunctions.
• Coordinate with Admin/Facility teams and vendors for timely repairs and preventive maintenance.
• Ensure waste disposal procedures are followed, including segregation and safe handling.

5. Safety, Hygiene & Compliance

• Enforce hygiene and sanitation standards in alignment with restaurant, F&B, and audit requirements.
• Ensure all cleaning practices comply with safety protocols, especially chemical handling.
• Support internal and external audits related to hygiene, housekeeping, and facility management.

6. Coordination & Guest Support

• Liaise with Restaurant Managers, FOH team, kitchen, and facility teams for housekeeping needs.
• Support smooth operations during peak hours, events, and special setups.
• Maintain a courteous and professional demeanor while handling guest-related housekeeping concerns.

• Oversee day-to-day housekeeping operations across the restaurant, including dining areas, restrooms, entryways, BOH areas, and staff facilities.
• Assign tasks, manage duty rosters, and ensure timely completion of cleaning schedules.
• Monitor cleanliness standards and perform routine inspections throughout the day.
• Ensure that all cleaning is carried out according to restaurant SOPs and hygiene protocols.
• Supervise housekeeping staff and provide guidance, support, and performance feedback.
• Conduct on-the-job training for new staff on cleaning procedures, equipment handling, and safety practices.
• Enforce hygiene and sanitation standards in alignment with restaurant, F&B, and audit requirements.
• Ensure all cleaning practices comply with safety protocols, especially chemical handling.