Key Account Manager – College Advisory Program

Location:

Bhopal

Department:

College Advisory Program

Experience:

3–5 years

Employment Type:

Full-time

About Toprankers

Toprankers is a leading edtech platform focused on career preparation for premier entrance exams such as CLAT, IPMAT, CUET, Judiciary, and more. With a strong offline and online presence, we are expanding our

College Advisory Program

, aimed at helping students make informed decisions about college admissions and career pathways.

Role Overview

The Key Account Manager (KAM) will be responsible for managing high-value student accounts enrolled in the College Advisory Program. The role involves

end-to-end ownership of student success

, ensuring seamless advisory, engagement, application support, and conversion outcomes.

This is a

high-impact, relationship-driven role

, requiring strong counseling ability, stakeholder management, and outcome orientation.

Key Responsibilities

1. Student Account Management

Act as the

single point of contact

for assigned premium students and parents

Build strong, trust-based relationships and ensure high engagement levels

Track student journey from onboarding to final college admission

2. Advisory & Counseling

Guide students on

college selection, application strategy, and timelines

Support in profile building, extracurricular planning, and positioning

Provide personalized recommendations based on student aspirations and performance

3. Application & Process Management

Ensure timely completion of applications across domestic/international colleges

Coordinate SOPs, essays, LORs, and documentation with internal teams

Maintain high accuracy and compliance in application submissions

4. Outcome Ownership

Drive

admission success rates

and student satisfaction

Monitor KPIs such as conversion rates, offer quality, and turnaround times

Proactively intervene in at-risk cases

5. Cross-functional Coordination

Collaborate with academic teams, counselors, content teams, and operations

Align internal stakeholders to deliver a seamless student experience

6. CRM & Reporting

Maintain detailed records of student interactions and progress in CRM

Share periodic reports on pipeline, student status, and outcomes

Candidates must have prior experience in onboarding colleges/universities and should possess an existing network of institutional contacts, enabling quicker onboarding and relationship building.

Key Requirements

Experience & Background

3–5 years of experience in:

Edtech / admissions consulting / study abroad / counseling OR

Relationship management / key account management in a service industry

Prior experience in

student counseling or academic advisory

is highly preferred

Skills & Competencies

Strong

communication and interpersonal skills

(students + parents)

High ownership and

result-oriented mindset

Ability to manage multiple high-value accounts simultaneously

Strong organizational and follow-up skills

Comfort with CRM tools and data tracking

Compensation

Competitive fixed salary + performance-linked incentives

Opportunity to work in a fast-growing, high-impact vertical

Why Join Us

Be part of a

high-growth strategic vertical

(College Advisory)

Work closely with leadership and influence student outcomes at scale

Strong learning curve in admissions consulting and student lifecycle management

• Experience: 3+ years
• Seniority: Mid Level
• Education: Bachelor's degree required
• Languages: English