Product Executive - Creative Edge

Creative Edge by Toprankers is looking for a highly driven and detail-oriented

Product Executive

to manage lead operations, coordinate cross-functional activities, and ensure seamless execution between departments. The role demands strong ownership, analytical thinking, and operational excellence in a fast-paced edtech environment.

About Creative Edge

Creative Edge is the design preparation vertical of Toprankers, catering to students preparing for entrance examinations such as NID, NIFT, UCEED, CEED, B.Arch, and other creative and design-focused careers. The team works at the intersection of education, technology, counselling, and student success.

Key Responsibilities

Lead Management & Conversion Coordination

Handle and monitor incoming leads across all channels including website, campaigns, counsellor referrals, and partnerships

Ensure timely lead allocation and follow-up coordination with counselling teams

Track lead lifecycle, conversion funnel, and response timelines

Identify leakages in the lead process and recommend operational improvements

Maintain accurate lead databases and CRM hygiene

Operational Coordination

Coordinate with internal departments including:

Counselling & Sales

Marketing

Academics

Product & Tech

Operations

Ensure smooth execution of day-to-day operational activities

Act as a bridge between teams to ensure alignment and timely execution

Follow up on pending tasks, escalations, and inter-team dependencies

Reporting & Analytics

Prepare daily, weekly, and monthly reports related to leads, conversions, productivity, and operations

Analyze trends and provide actionable insights to improve efficiency

Maintain dashboards and operational trackers

Support management with business data and operational reviews

Process Management

Ensure SOP adherence across teams

Build and improve operational workflows wherever required

Support implementation of new operational initiatives and tools

Assist in streamlining communication and execution processes

Desired Candidate Profile

Required Skills

Strong understanding of lead management and operational coordination

Excellent communication and interpersonal skills

High ownership and accountability

Strong analytical and problem-solving abilities

Ability to manage multiple tasks under deadlines

Proficiency in Microsoft Excel / Google Sheets

Comfortable working with CRM and reporting tools

Preferred Qualifications

Bachelor's degree in Business Administration, Operations, Marketing, or related field

1–3 years of experience in operations, lead management, or coordination roles

Experience in edtech/startup environment preferred

What We're Looking For

Someone who is highly organized and process-oriented

A proactive individual who takes initiative without constant supervision

Strong team player with execution-focused mindset

Ability to thrive in a fast-paced and dynamic work environment

• Experience: 1+ year
• Seniority: Entry Level
• Education: Bachelor's degree preferred
• Languages: English