Telecaller cum Academic Counsellor - Andheri East

About Toprankers:

Toprankers is one of India's premier digital platforms for competitive exam preparation, catering to aspirants of Law, Judiciary, CUET, SSC, Banking, and other government and aptitude-based entrance exams. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country.

Role Overview:

We are seeking a dynamic and motivated Telecaller cum Academic Counsellor to join our team. The primary responsibility of this role is to engage with prospective students, understand their academic goals, and guide them in selecting and enrolling in our various coaching programs, including CAT, CLAT, IPM, CUET, Judiciary and others. The ideal candidate will have prior experience in counseling students for these specific competitive exams and possess a genuine passion for helping students achieve academic success. Strong communication and interpersonal skills are essential, along with the ability to build trust and maintain long-term relationships with students. The role involves providing accurate program information, assisting with the enrollment process, and supporting students throughout their journey. A background in education or a related field is preferred, along with a proven track record of meeting counseling or enrollment targets. This position is ideal for someone who thrives in a student-centric, results-driven environment and is committed to making a positive impact in the field of education.

Key Responsibilities:

Make outbound calls to prospective students/leads and generate interest in courses/programs

Handle sales calls and convert leads into enrollments

Counsel students and parents regarding courses, career paths, and offerings

Manage walk-in inquiries at the center and provide end-to-end guidance

Follow up with leads on a regular basis to drive conversions

Maintain and update lead data and call records

Requirements:

Good communication and convincing skills

Prior experience in telecalling, counseling, or sales preferred

Ability to handle both calling and face-to-face interactions

Target-driven and result-oriented mindset

• Seniority: Mid Level
• Languages: English