Travel Consultant - Group Department

TripJack:

A Great Place to Work® and the trusted tech platform for over 60K+ travel

agents across India!

We're proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and

sense of belonging our people feel every day. This recognition reflects our commitment to a

culture where our teams grow, collaborate, and drive the future of travel technology, while

consistently delivering excellent service to our agent partners.

With over 35+ years of travel experience between the founders, TripJack has always prioritized

the needs of travel agent partners. TripJack's integrated platform offers content from 750+

airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and

Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and

post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel

booking & management experience for our agent partners.

Location : Chennai

Key Responsibilities

Handle

group booking requests

for domestic and international travel

Coordinate with airlines for

group fare quotations, blocking, and confirmations

Manage

ticket issuance, reissuance, cancellations, and refunds

for group bookings

Ensure timely follow-ups with airlines and internal stakeholders

Provide accurate fare details and travel options to agents/customers

Handle

LCC (Low-Cost Carrier) and GDS bookings

efficiently

Maintain proper documentation and booking records

Resolve booking-related queries and issues within defined TAT

Ensure high levels of customer satisfaction and service quality

Required Skills & Qualifications

Minimum

2 –4 years of experience

in group booking / air ticketing

Good knowledge of

GDS systems (Amadeus, Galileo, Sabre)

Experience in handling

domestic & international group travel

Strong communication and coordination skills

Ability to work under pressure and manage multiple bookings

Attention to detail and accuracy in fare handling

Interested Please share your resume on

mansi.kalap@tripjack.com

• Experience: 2+ years
• Seniority: Entry Level
• Education: Bachelor's degree required
• Languages: English