Warehouse Manager (FC)

Oversee the day-to-day operations of a large-scale eCommerce fulfillment center. Manage and optimize inbound processes, ensuring timely receipt and accurate verification of incoming shipments. Streamline outbound operations, including order picking, packing, and shipping, to meet customer delivery expectations. Implement efficient inventory management practices, conducting regular audits, cycle counts, and reconciliations. Monitor and maintain warehouse cleanliness, organization, and safety standards. Analyze existing warehouse processes to identify areas for improvement, efficiency gains, and cost savings. Design and implement new processes to enhance productivity, accuracy, and customer satisfaction. Collaborate with cross-functional teams to integrate process improvements across the organization. Monitor key performance indicators (KPIs) and metrics to track progress and drive continuous improvement initiatives. Utilize data analysis tools and techniques to identify performance gaps and areas of improvement within warehouse operations. Generate regular reports and presentations to communicate findings and recommendations to senior management. Develop and implement strategies to increase productivity, reduce errors, and optimize resource allocation. Utilize technology and automation solutions to streamline operations and enhance overall efficiency. Lead a diverse team of warehouse associates, including supervisors, pickers, packers, and inventory controllers. Set clear performance expectations, provide coaching and training, and promote a culture of accountability and continuous learning.

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. A master's degree is a plus. Experience of 5+ years in leading and managing warehouse operations of 5,000+ square feet, preferably in the pharma eCommerce industry. Demonstrated expertise in process analysis, design, and continuous improvement methodologies (e.g., Lean, Six Sigma). Proficiency in data analysis tools, such as Excel, SQL, or data visualization software, for driving data-driven decision-making. Excellent communication and interpersonal skills with strong organizational and problem solving abilities, with a focus on achieving operational excellence.