Assistant Manager

We are seeking an organized and detail-oriented Assistant Manager to join our dynamic team. The successful candidate will play a crucial role in supporting the business team and channel partners, ensuring timely and accurate execution of back-office functions. This role involves close collaboration with internal and external stakeholders, contributing to the overall success of the organization.

Responsibilities

• Manage and implement the Quote Management System (QMS) processes.
• Generate quotes through QMS and coordinate with Underwriters (UW) for accurate quotations.
• Maintain effective communication and coordination with internal and external stakeholders regarding quotations and related matters.
• Ensure timely issuance of policies and endorsements by inwarding proposals according to company guidelines.
• Share policy copies, endorsements, and relevant documents with brokers, clients, and the business team.
• Maintain quote trackers and generate MIS reports as per requirements.
• Prepare and share Risk Highlight Letters (RHL) with brokers for effective communication.
• Provide CD statements to brokers and clients, ensuring transparency.
• Offer end-to-end back-office support to the business team, including administrative tasks and documentation.
• Perform additional back-office and support functions as needed to meet operational requirements.

Qualifications

• Bachelor's degree in any stream from recognised university.
• Minimum 3 years of experience in a back-office preferably in the insurance industry.
• Strong knowledge of insurance processes, policies, and regulations and MS Excel.
• Excellent organizational and time management skills, with the ability to prioritize tasks.
• Proficiency in using MS Office suite and other relevant software for back-office operations including MS Excel.
• Attention to detail and a commitment to accuracy in documentation and record-keeping.
• Effective communication skills, both written and verbal, for interacting with stakeholders.
• Ability to work independently and as part of a team, demonstrating a collaborative mindset.
• Willingness to adapt to changing priorities and a fast-paced work environment.
• A proactive approach to problem-solving and a customer-centric attitude.