Relationship Manager-Banca

The Relationship Manager-Banca will play a crucial role in our Bancassurance department, acting as a key liaison between the bank and our company. This role requires daily branch visits and a strong focus on relationship-building. The ideal candidate will have a minimum of 2 years of GI Banca experience and be a local candidate from Siliguri, with a two-wheeler for easy mobility.

Responsibilities

• Develop and maintain strong relationships with bank members and customers, ensuring a positive and professional image of the company.
• Visit bank branches daily to meet with customers, understand their needs, and promote GI Banca products and services.
• Provide excellent customer service and support, addressing inquiries and concerns promptly and efficiently.
• Collaborate with the Bancassurance team to develop and execute effective sales and marketing strategies.
• Stay updated on GI Banca products, services, and industry trends to provide accurate and relevant information to customers.
• Build a network of contacts within the banking sector to expand our reach and potential customer base.
• Conduct market research and analyze customer data to identify trends and opportunities for business growth.
• Assist in training and mentoring junior team members on relationship management and customer engagement best practices.
• Ensure compliance with all relevant regulations and policies, maintaining a high standard of ethical conduct.

Qualifications

• Minimum of 2 years of experience in GI Banca or a related field.
• Local candidate from Siliguri, with a strong understanding of the local market and customer base.
• Excellent communication and interpersonal skills, with a proven track record of building strong relationships.
• Ability to work independently and manage a busy workload, prioritizing tasks effectively.
• Proficiency in using MS Office and other relevant software for relationship management and data analysis.
• A valid two-wheeler license and the ability to commute to various bank branches daily.
• Strong problem-solving skills and a customer-centric approach to handling inquiries and complaints.
• Willingness to continuously learn and adapt to new products, services, and industry developments.
• A proactive and positive attitude, with a passion for delivering exceptional customer experiences.