RPA Business Analyst

RPA Business Analyst

Experience: 2–5 years total, with 2+ years in RPA preferred

Location: Bangalore | Mohali | Vizag | Nashik | Delhi

Employment Type: Full-time

About the Role

We are looking for a sharp, detail-oriented RPA Business Analyst to act as the bridge between our clients and automation delivery teams. You will own the discovery-to-design journey: identifying automation opportunities, mapping current-state processes, and defining to-be solutions that deliver measurable business value.

This role suits someone who enjoys untangling complex processes, communicating with senior stakeholders, and translating business needs into build-ready requirements.

Key Responsibilities

Process Discovery & Analysis

• Lead process walkthroughs and workshops with client SMEs to capture end-to-end workflows, documenting As-Is processes down to keystroke level.
• Analyze existing process documentation to validate accuracy, ensure compliance, and surface improvement opportunities.
• Assess process feasibility for automation, identify blockers, and quantify FTE benefits, effort estimates, and expected ROI.

Solution Design & Requirements

• Define and design To-Be automation solutions aligned with client business goals, and present them to stakeholders with clarity and precision.
• Prepare complete, unambiguous requirement documentation (PDDs/SDDs) and ensure accurate handoff to the development team.
• Continuously recommend process optimisations before and alongside automation.

Delivery & Testing

• Document test procedures and UAT scenarios; support business teams through integration, end-to-end, and user acceptance testing.
• Support daily RPA operations post go-live, troubleshooting issues with prompt, practical resolutions.

Stakeholder Management

• Act as the single point of contact (SPOC) between clients, project teams, and leadership across the project lifecycle — from requirements gathering through post-deployment support.
• Manage competing stakeholder priorities and keep all parties aligned on scope, timelines, and outcomes.

Required Skills & Experience

• 2+ years of hands-on RPA experience (UiPath, Automation Anywhere, or similar platforms) within 2-5 years of total experience.
• Strong command of business process mapping, gap analysis, and process documentation standards.
• Experience working in Agile/Scrum delivery environments.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Confident communicator and presenter, comfortable engaging client SMEs and senior stakeholders.
• Proficiency in MS Visio, Excel, Word, and RPA-specific documentation formats (PDD, SDD, test scripts).
• Strong professional communication skills.

Preferred Qualifications

• RPA certification (e.g., UiPath Business Analyst, Automation Anywhere Certified Analyst).
• Experience building effort estimates, business cases, and ROI models for automation.
• Working knowledge of JIRA, Confluence, or similar project management tools.

Contact Name: Shwetha R

Email: shwetha.r@valenta.io