Customer Service

• Communicate clearly and effectively with customers through various channels like email, phone, and chat.
• Keeps up quality service by adhering to organization guidelines.
• A customer service representative should be able to identify and resolve customer issues quickly and efficiently.
• It's important for a customer service representative to be patient and empathetic towards customers, especially during difficult situations.
• Should be able to manage their time effectively to ensure that they can handle multiple customers simultaneously.
• Good understanding of the products or services that their company offers, so they can provide accurate information to customers.
• A positive attitude towards customers and be willing to go above and beyond to provide excellent customer service.

Requirements

• Proven experience as customer service role.
• Graduate in any field
• Excellent knowledge of the English language
• Good knowledge of computer programs like (CRM software) and excel.
• Ability to switch communication styles

Benefits

• Flexible working hours
• 6 days of working culture
• Health Insurance Benefits
• Tenure Recognition and Awards
• Leave Benefits as per your Milestones
• Performance-Linked Growth Opportunities
• Out of Term Appraisals