Sales Associate

• Answering calls and resolving queries about products or the company.
• Noting significant details of each conversation.
• Providing verbal acknowledgements of sales to our Sales team for closing.
• Advising present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialling systems, and other telecommunications technologies.
• Maintaining operations by following policies and procedures and adapting to functional changes.
• Upholding quality service by adhering to organizational guidelines.
• Reaching potential or existing clients to inform them about a product or service using predefined scripts.
• Responding to inquiries regarding products or the company.
• Asking questions to understand customer requirements and closing sales.
• Understanding the details of each offering and staying updated on any changes to these offerings.
• Acquiring and updating individuals' contact details.
• Calling active or old customers to encourage the purchase of items.

Requirements

• Proven experience as a telesales representative or in another customer service role.
• Graduate in any field.
• Excellent knowledge of the English language.
• Proven track record of successfully meeting sales targets over the phone.
• Ability to switch communication styles.

Benefits

• 6 Days working culture
• Performance Linked Growth Opportunities
• Out of Term Appraisals