Technical Services Support Specialist (Arabic & French)

About Us

Founded in 1998, we are the market leader in Türkiye and one of the pioneering companies in the elevator technologies industry. At Arkel Elektrik Elektronik San. ve Tic. A.Ş., we develop and manufacture control boards, control panels, drives, emergency rescue systems, and various electronic solutions for the sector. With our strong R&D infrastructure, we deliver innovative and reliable products.

In addition to Türkiye, we maintain an active global presence through our operations in Spain, Germany, and India. As of 2025, we have joined Innovalift and continue our international growth under the umbrella of Investment AB Latour.

We are seeking a Technical Services Support Specialist with Arabic and French language skills to join our team.

Qualifications

• Bachelor's degree, preferably in Electrical, Electronics, or Mechanical Engineering
• Good command of French, Arabic, English, and Turkish (both written and spoken)
• Proficiency in Turkish is considered an advantage
• Advanced user of MS Office and ERP applications
• Strong planning and organizational skills; analytical, customer-oriented, and a team player
• Excellent communication and presentation skills
• No travel restrictions
• Valid driving license
• Residing on the Asian side of Istanbul

Job Description

• Responding to emails, messages, and/or online calls via WhatsApp, and providing effective solutions to customer requests, issues, and complaints.
• Providing technical support to Arkel customers when needed, assisting them in resolving job-related technical problems.
• Participating in international exhibitions when required, in order to support Arkel and provide technical information to potential customers.