ServiceNow Senior Technical Success Consultant

RGP (Nasdaq: RGP) is an award-winning global professional services firm with three decades of experience helping the world's top organizations navigate change and seize opportunity. With three integrated offerings—On-Demand Talent, Consulting, and Outsourced Services—we give CFOs and C-suite leaders the flexibility to solve today's most pressing challenges on their terms, uniting strategy, execution, and talent across digital transformation, data, cloud, and global scale. We are one of ServiceNow's largest and fastest growing Elite services partners in the APAC region.

As we continue to grow our technical team in India, we have an opportunity for a Senior Technical Success Consultant to join the organization.

Role Purpose As a ServiceNow Senior Technical Success Consultant, you will be supporting projects deploying ServiceNow-based solutions for RGP clients globally and providing L2/L3 support, along with actively working on debugging issues faced by clients.

As part of the broader project team, responsibilities will include liaising directly with clients to identify and document their requirements and the configuration and development of software to meet those requirements. An analyse of the requirements will be done

• Supporting projects deploying ServiceNow-based solutions for RGP clients globally
• Providing L2/L3 support
• Actively working on debugging issues faced by clients
• Liaising directly with clients to identify and document their requirements
• Configuration and development of software to meet those requirements