Pega SSA

Pega Customer Service and Pega Customer Decisioning Hub                                  
Pega SSA JD Must Have 3 plus years as a practicing SSA for multiple accounts 5 plus Years of total Pega Experience                                
Certified SSA  Strong Stakeholder Management 1 plus Years of Work experience in International Markets such as Australia, Europe or the US  DevOps and Agile Experience.                                
Good to Have Working Knowledge on Pega Robotics, API Standards, Enterprise Security Protocols, Performance Monitoring and improvement                                 
Experience on PEGA upgrades, application migration and  DB migration                                 
Good Knowledge on all rule types UI, Flows, Flow Actions, Harness, Integration, Agents and Activities                                
Minimum experience on using debugging tools like Tracer, Clipboard, SMA and Live UI   Possess good understanding on the rules management and associated tools such as export and import tools, skimming and bulk processing tools                                   
Good knowledge of SQL using Oracle  Actively collaborate with other teams to solve cross functional challenges Actively participate in the requirements, design and construction phases  to lead to success