Program Training & Process Cordinator

This is a remote position.

Key Responsibilities

1. Program Data Management

• Maintain a centralized master database (Google Sheet / Notion / CRM) for all VIS programs.
• Regularly update eligibility, cost structures, and process steps based on CEO or operations input.
• Coordinate with the U.S., India, and Colombia teams to confirm accuracy of every change.

2. Content Simplification & Standardization

• Convert complex program details into simple, presentation-ready summaries for sales and marketing use.
• Create short versions for website, brochures, and partner presentations (VIS blue/gold theme).
• Maintain document version control across Google Drive and other internal systems.

3. Internal Training & Orientation

• Conduct weekly or bi-weekly training sessions for new employees or departments (Sales, Operations, Customer Service).
• Prepare PowerPoints, handouts, and FAQs for each program.
• Coordinate refresh training whenever a new program or update is introduced.
• Track participation and understanding through quizzes or feedback forms.

4. Team Support & Communication

• Act as the first point of contact for any internal question about a program.
• Share updates to all team members via WhatsApp groups, email, or Google Sheets dashboard.
• Work closely with the marketing team to ensure all public content reflects the latest data.

5. Reporting

• Submit weekly progress reports covering:
• Updated programs
• Trainings conducted
• Pending revisions or inconsistencies

Requirements

Qualification & Experience

• Bachelor's degree in Business, Communications, or Education
• 1–3 years' experience in training, program coordination, or operations support preferred

Job Type: Full-time

Application Question(s):

• Do you consent to us contacting you in the future about other job openings or services at VMG/VIS?

Education:

• Bachelor's (Preferred)

Experience:

• Presentation skills: 1 year (Required)
• Staff training: 1 year (Required)

Language:

• English (Required)