V
Manager - Nodal Operations (Bangalore, IN)
Vodafone Idea
Bengaluru
Full-Time
0-3 Years experience
Description
| Role | Alternate Nodal Officer**(ANO)** |
| Job Level/ Designation | M1 |
| Function / Department | Regulatory |
| Location | Karnataka |
| Job Purpose | * Processing of Data Disclosure requests received from law enforcement agencies (LEA) in a time bound manner as prescribed by DoT. * Provisioning of lawful interception (LI) requests as prescribed in the LI SOP issued by DoT. * Resolve all technical and non-technical issues faced by law enforcement agencies with respect to LI and Data Disclosures. * Be the sole interface between VIL and LEA's in matters concerning LI & Data Disclosure. * Have a close working relationship with LEAs to better understand their emergent requirements on account of technological advancements. * Prepare reports for LI / Data Disclosure and maintain / destruct statutory records prescribed by DoT for Nodal Operations. * To strictly enforce privacy and confidentiality in LI and Data Disclosure operations. * Represent the company only in Court cases for the purpose of evidencing disclosure related data. * This position will support the Cluster head/ circle regulatory & Nodal head in ensuring that LEA's receive their inputs in a timely manner in addition to preparation and collation of monthly reports. * Maintain high level of confidentiality / secrecy in process and documentation received from Govt. Agencies and provide 24X7 support. |
| Key Result Areas/Accountabilities | * Facilitate Lawful Interception as per process laid down in LI SOP. * Providing CDR / SDR Data as per TAT provided by DoT. * Provide location information and other support 24X7 within reasonable timelines. * Carry out fortnightly reconciliation for LI order with LEAs. * Maintain confidentiality * Preparation of MIS for internal and external submission. |
| Core Competencies, Knowledge, Experience | * Ability to handle large volumes of LEA requests on e-mails. * Conversant with MS Office (Word, Excel and Outlook) * Conversant with DoT LI SOP, security conditions of license and other instructions issued by DoT from time to time. * Understand working of computer networks, software applications and databases. * Good communication skills |
| Must have technical/ professional qualifications | * Graduate |
About Vodafone Idea
-