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Manager - Retail Store Operations (Kharagpur, IN)
Vodafone Idea
Kharagpur
Full-Time
0-3 Years experience
Description
| Role | Store Manager |
| Function / Department | Retail |
| Location | WBK |
| Job Purpose | Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms |
| Core Competencies, Knowledge, Experience | * Monitoring and ensure quality of acquisition through store * Increasing revenue per footfall by aiding customers' purchase decisions * Achieving profitability (Return on investment) targets for the store * Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses) * Managing churn and achieve customer satisfaction for walk-in customers * Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines * Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees |
| Must have technical / professional qualifications | * Graduate with P&L Management skills. * 2-3 years of work experience in Retail Industry * Store Management & Customer Relationship Management |
About Vodafone Idea
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