Manager- Retail Store Operations (Surat, IN)
Vodafone Idea
Description
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
| Role | Store Manager Retail |
| Job Level/ Designation | M1 /manager |
| Function / Department | Retail |
| Location | Gujarat |
| Job Purpose | Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.) |
| Key Result Areas/Accountabilities | 1. Sales acquisition 2. Customer Service 3. Store management 4. People management 5. Marketing 6. Store profitability 7. HSW |
| Core Competencies, Knowledge, Experience | 1. Good communication and convincing skills 2. Customer handling 3. Store handling 4. Team handling skills 5. Decision making and delivering results |
| Must have technical / professional qualifications | 1. Graduate |
| Years of Experience | 1. 2-5 years on role experience |
| Industries to look from | 1. Telecom 2. Retail |
| Direct reports | All store staff |
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
About Vodafone Idea
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