V
Deputy Manager – IT Infra (10190)
Volkswagen Group Digital Solutions India
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Full-Time
0-3 Years experience
Description
Career Opportunities: Deputy Manager – IT Infra (10190)
Requisition ID 10190 - Posted
Job Description Print Preview
Deputy Manager – IT Infra
| Job Summary We are seeking a skilled Print Server Administrator (L2 Support) to manage and support enterprise print infrastructure. The role requires hands-on experience in Windows Server administration and Print Server management, along with strong troubleshooting skills. The ideal candidate will ensure smooth operation of print services, resolve incidents, and support end users in a timely manner while adhering to ITIL best practices. Key Responsibilities Provide L2 support for enterprise print environments, including incident troubleshooting and resolution. Administer and manage Windows Print Servers and associated services. Configure, monitor, and manage print queues and print jobs. Install, configure, and troubleshoot network printers across the organization. Manage and update printer drivers across servers and endpoints. Perform routine maintenance, patching, and health checks on Windows servers. Work closely with L1 and L3 teams to resolve escalated issues. Maintain and update documentation related to print infrastructure and processes. Ensure compliance with ITIL processes such as Incident, Problem, and Change Management. Support user access and permissions through Active Directory. Monitor system performance and proactively address potential issues. Required Skills & Technical Expertise: Windows Server Administration (2016/2019/2022) Windows Print Server Management Print Queue configuration, monitoring, and troubleshooting Printer Driver deployment and management Network Printer installation and configuration Strong knowledge of Active Directory (AD) Basic to intermediate knowledge in: Microsoft O365 / Exchange Online DNS, DHCP Basic Database (DB) concepts Familiarity with print management tools and utilities Understanding of networking fundamentals ITIL & Process Knowledge Familiarity with ITIL framework (Incident, Problem, Change Management) Experience working in ticketing tools (ServiceNow, Remedy, etc.) SLA-driven support experience Soft Skills Strong troubleshooting and analytical skills Good communication and stakeholder management abilities Ability to work in shifts and handle critical incidents Team player with a proactive mindset Qualifications Bachelor's degree in Computer Science, IT, or related field (or equivalent experience) Relevant certifications (preferred): Microsoft Certified (Windows Server / Azure) ITIL Foundation Nice to Have Experience with enterprise print solutions (e.g., Universal Print, PrinterLogic, etc.) Scripting knowledge (PowerShell) for automation Exposure to cloud-based printing services |
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Requisition ID 10190 - Posted
Deputy Manager – IT Infra
| Job Summary We are seeking a skilled Print Server Administrator (L2 Support) to manage and support enterprise print infrastructure. The role requires hands-on experience in Windows Server administration and Print Server management, along with strong troubleshooting skills. The ideal candidate will ensure smooth operation of print services, resolve incidents, and support end users in a timely manner while adhering to ITIL best practices. Key Responsibilities Provide L2 support for enterprise print environments, including incident troubleshooting and resolution. Administer and manage Windows Print Servers and associated services. Configure, monitor, and manage print queues and print jobs. Install, configure, and troubleshoot network printers across the organization. Manage and update printer drivers across servers and endpoints. Perform routine maintenance, patching, and health checks on Windows servers. Work closely with L1 and L3 teams to resolve escalated issues. Maintain and update documentation related to print infrastructure and processes. Ensure compliance with ITIL processes such as Incident, Problem, and Change Management. Support user access and permissions through Active Directory. Monitor system performance and proactively address potential issues. Required Skills & Technical Expertise: Windows Server Administration (2016/2019/2022) Windows Print Server Management Print Queue configuration, monitoring, and troubleshooting Printer Driver deployment and management Network Printer installation and configuration Strong knowledge of Active Directory (AD) Basic to intermediate knowledge in: Microsoft O365 / Exchange Online DNS, DHCP Basic Database (DB) concepts Familiarity with print management tools and utilities Understanding of networking fundamentals ITIL & Process Knowledge Familiarity with ITIL framework (Incident, Problem, Change Management) Experience working in ticketing tools (ServiceNow, Remedy, etc.) SLA-driven support experience Soft Skills Strong troubleshooting and analytical skills Good communication and stakeholder management abilities Ability to work in shifts and handle critical incidents Team player with a proactive mindset Qualifications Bachelor's degree in Computer Science, IT, or related field (or equivalent experience) Relevant certifications (preferred): Microsoft Certified (Windows Server / Azure) ITIL Foundation Nice to Have Experience with enterprise print solutions (e.g., Universal Print, PrinterLogic, etc.) Scripting knowledge (PowerShell) for automation Exposure to cloud-based printing services |
Email this job to a friend
: : The job has been sent to
The job has been sent to
Deputy Manager – IT Infra
| Job Summary We are seeking a skilled Print Server Administrator (L2 Support) to manage and support enterprise print infrastructure. The role requires hands-on experience in Windows Server administration and Print Server management, along with strong troubleshooting skills. The ideal candidate will ensure smooth operation of print services, resolve incidents, and support end users in a timely manner while adhering to ITIL best practices. Key Responsibilities Provide L2 support for enterprise print environments, including incident troubleshooting and resolution. Administer and manage Windows Print Servers and associated services. Configure, monitor, and manage print queues and print jobs. Install, configure, and troubleshoot network printers across the organization. Manage and update printer drivers across servers and endpoints. Perform routine maintenance, patching, and health checks on Windows servers. Work closely with L1 and L3 teams to resolve escalated issues. Maintain and update documentation related to print infrastructure and processes. Ensure compliance with ITIL processes such as Incident, Problem, and Change Management. Support user access and permissions through Active Directory. Monitor system performance and proactively address potential issues. Required Skills & Technical Expertise: Windows Server Administration (2016/2019/2022) Windows Print Server Management Print Queue configuration, monitoring, and troubleshooting Printer Driver deployment and management Network Printer installation and configuration Strong knowledge of Active Directory (AD) Basic to intermediate knowledge in: Microsoft O365 / Exchange Online DNS, DHCP Basic Database (DB) concepts Familiarity with print management tools and utilities Understanding of networking fundamentals ITIL & Process Knowledge Familiarity with ITIL framework (Incident, Problem, Change Management) Experience working in ticketing tools (ServiceNow, Remedy, etc.) SLA-driven support experience Soft Skills Strong troubleshooting and analytical skills Good communication and stakeholder management abilities Ability to work in shifts and handle critical incidents Team player with a proactive mindset Qualifications Bachelor's degree in Computer Science, IT, or related field (or equivalent experience) Relevant certifications (preferred): Microsoft Certified (Windows Server / Azure) ITIL Foundation Nice to Have Experience with enterprise print solutions (e.g., Universal Print, PrinterLogic, etc.) Scripting knowledge (PowerShell) for automation Exposure to cloud-based printing services |
About Volkswagen Group Digital Solutions India
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