V
Associate (36166)
Voya Financial
Jaitpur, Pune
Full-Time
0-3 Years experience
Description
Career Opportunities: Associate (36166)
Requisition ID 36166 - Posted - India
Job Description Print Preview
| Company Overview | About Voya India: Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. We support and deliver innovative solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses. More information about us is available at: https://www.voyaindia.com |
| Role Summary | Ø Should be a Graduate Ø 1 to 3 years of experience in US Life Insurance services/products Ø Should have good communication and analytical skills Ø Should be a self-starter, proactive and target oriented Ø Should have knowledge in MS office applications Ø Should be flexible to work in night shifts and must extend when business required |
| Key Roles & Responsibilities | Ø Achieving the stringent daily productivity targets Ø Creates claims data excel spreadsheets, including formatting, excel formulas, macros, pivot tables and use of access database to prepare for claim entry Ø Creates year end combination reporting for medical and prescription data at the end of the policy period, enters claims into the appropriate administrative systems as this function is imperative to the overall stop loss financial results Ø Reviews and manages incoming contact changes for explanation of reimbursement, eligibility. Ø Working with other team members to coordinate the management of the shared email box. Ø Provides excellent customer service by responding in a timely and appropriate manner to all internal inquiries Ø Responsible for performing all tasks within department quality and service level agreement standards. Ø Work with onshore partners and build professional relationship Ø Strict adherence to non-disclosure of client information by preserving client confidentiality Ø Researching on the queries/requests sent by the business partners/transaction processing/client support teams and replying to the same with minimum response time Ø Taking active participation in process improvements and automation Ø Excellent organizational skills with ability to identify and prioritize high risk transactions Ø Completing assigned responsibilities within defined SLAs |
| 6. EDUCATION & CERTIFICATIONS | |
| Education | Graduate |
| Certifications (if any) | N/A |
| 7. LOCATION & WORK ARRANGEMENT | |
| Work Location | Noida/Pune |
| If Other, specify city/location | N/A |
| Work Model | Hybrid |
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Requisition ID 36166 - Posted - India
| Company Overview | About Voya India: Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. We support and deliver innovative solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses. More information about us is available at: https://www.voyaindia.com |
| Role Summary | Ø Should be a Graduate Ø 1 to 3 years of experience in US Life Insurance services/products Ø Should have good communication and analytical skills Ø Should be a self-starter, proactive and target oriented Ø Should have knowledge in MS office applications Ø Should be flexible to work in night shifts and must extend when business required |
| Key Roles & Responsibilities | Ø Achieving the stringent daily productivity targets Ø Creates claims data excel spreadsheets, including formatting, excel formulas, macros, pivot tables and use of access database to prepare for claim entry Ø Creates year end combination reporting for medical and prescription data at the end of the policy period, enters claims into the appropriate administrative systems as this function is imperative to the overall stop loss financial results Ø Reviews and manages incoming contact changes for explanation of reimbursement, eligibility. Ø Working with other team members to coordinate the management of the shared email box. Ø Provides excellent customer service by responding in a timely and appropriate manner to all internal inquiries Ø Responsible for performing all tasks within department quality and service level agreement standards. Ø Work with onshore partners and build professional relationship Ø Strict adherence to non-disclosure of client information by preserving client confidentiality Ø Researching on the queries/requests sent by the business partners/transaction processing/client support teams and replying to the same with minimum response time Ø Taking active participation in process improvements and automation Ø Excellent organizational skills with ability to identify and prioritize high risk transactions Ø Completing assigned responsibilities within defined SLAs |
| 6. EDUCATION & CERTIFICATIONS | |
| Education | Graduate |
| Certifications (if any) | N/A |
| 7. LOCATION & WORK ARRANGEMENT | |
| Work Location | Noida/Pune |
| If Other, specify city/location | N/A |
| Work Model | Hybrid |
Email this job to a friend
: : The job has been sent to
The job has been sent to
| Company Overview | About Voya India: Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. We support and deliver innovative solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses. More information about us is available at: https://www.voyaindia.com |
| Role Summary | Ø Should be a Graduate Ø 1 to 3 years of experience in US Life Insurance services/products Ø Should have good communication and analytical skills Ø Should be a self-starter, proactive and target oriented Ø Should have knowledge in MS office applications Ø Should be flexible to work in night shifts and must extend when business required |
| Key Roles & Responsibilities | Ø Achieving the stringent daily productivity targets Ø Creates claims data excel spreadsheets, including formatting, excel formulas, macros, pivot tables and use of access database to prepare for claim entry Ø Creates year end combination reporting for medical and prescription data at the end of the policy period, enters claims into the appropriate administrative systems as this function is imperative to the overall stop loss financial results Ø Reviews and manages incoming contact changes for explanation of reimbursement, eligibility. Ø Working with other team members to coordinate the management of the shared email box. Ø Provides excellent customer service by responding in a timely and appropriate manner to all internal inquiries Ø Responsible for performing all tasks within department quality and service level agreement standards. Ø Work with onshore partners and build professional relationship Ø Strict adherence to non-disclosure of client information by preserving client confidentiality Ø Researching on the queries/requests sent by the business partners/transaction processing/client support teams and replying to the same with minimum response time Ø Taking active participation in process improvements and automation Ø Excellent organizational skills with ability to identify and prioritize high risk transactions Ø Completing assigned responsibilities within defined SLAs |
| 6. EDUCATION & CERTIFICATIONS | |
| Education | Graduate |
| Certifications (if any) | N/A |
| 7. LOCATION & WORK ARRANGEMENT | |
| Work Location | Noida/Pune |
| If Other, specify city/location | N/A |
| Work Model | Hybrid |
About Voya Financial
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