Trainee Associate (36361)

Requisition ID 36361 - Posted  - India

About Voya:

Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. We support and deliver innovative solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses.
More information about us is available at: https://www.voyaindia.com

Job Description:

Group identification, mailbox management/Processing, Data validation, Work distribution, Queue management

Roles And Responsibilities:

Reviewing scanned client Health documents, through varios inflow tools and identifying key information, determining whether it is Plan‑Level or Participant‑Level, and indexing the required data in Task Manager/Fineos so that the document can be routed to the appropriate processing team
Responsible to process participants/plan level transactions
Will have to work closely with supervisors to ensure all transactions are processed accurately
Strict adherence non-disclosure of client information by preserving client confidentiality
Completing assigned responsibilities within the defined SLAs
Willing to work in US shifts

Primary Skill:

              Good communication skills, MS Office exposure, Attention to detail

Secondary Skill:

               Projects exposure in college, corporate work and culture awareness

Qualifications:

               Graduate

Location:

              Pune/Noida

Mode of Work:

                Hybrid