
Client Relationship Specialist-Comm
vTech Family Solution India Pvt Ltd.
Description
A business development professional has three primary responsibilities:Identifying new sales leadsPitching products and/or servicesMaintaining fruitful relationships with existing customersConduct market research to identify selling possibilities and evaluate customer needsActively seek out new sales opportunities through cold calling, networking and social mediaSet up meetings with potential clients and listen to their wishes and concernsPrepare and deliver appropriate presentations on products and servicesDay-to-day duties include:Researching organizations and individuals online (especially on social media) to identify new leads and potential newmarketsResearching the needs of other companies and learning who makes decisions about purchasingContacting potential clients via email or phone to establish rapport and set up meetingsPlanning and overseeing new marketing initiativesAttending conferences, meetings, and industry eventsOther typical duties include:Preparing PowerPoint presentations and sales displaysContacting clients to inform them about new developments in the company's productsDeveloping quotes and proposalsNegotiating and renegotiating by phone, email, and in personDeveloping sales goals for the team and ensuring they are metTraining personnel and helping team members develop their skillsNegotiate/close deals and handle complaints or objectionsCollaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teamsTo keep healthy relationships with clients, this mostly requires socialization. So from simple chats on the phone to lunches and events or conferences business development managers must be sure to keep their customers happy. Of course, as with all office jobs, documentation is also a big part of the work.
Eligibility Criteria
Proficiency in English, Understanding of US market, Excellent knowledge of MS Office, Hands-on experience with CRM software is a plus, Thorough understanding of marketing and negotiating techniques, Fast learner and passion for sales, Self-motivated with a results-driven approach, Aptitude in delivering attractive presentations
About vTech Family Solution India Pvt Ltd.
vTech Family Solution India Pvt Ltd. is an Indian IT services company providing software development and family business consulting.
