Employee Assistant Specialist

DUTIES & RESPONSIBILITIES • Provides guidance, support and counsel to employees on defined employee relations issues. • Escalates to senior personnel as appropriate. • Facilitates company approved employee training sessions and guidance meetings. • Build and maintain positive relationship with existing business consultants in the US. • Act as a liaison between the client and consultants to ensure client satisfaction and adjust strategies as needed. • Communication and negotiation skills for communicating and resolving grievance issues • Lead efforts to increase retention and consultant engagement. • Resolve and address questions and concerns from consultants. • Generate business leads and business opportunities by networking with the consultants. • Work with the client service managers to leverage on the received leads. • Coordinate with internal teams to ensure excellent experience for consultants.

EDUCATION & TRAINING

UG: Any Graduate in Any Specialization PG: Any Postgraduate in Any Specialization