Senior Seller Consultant, WMC

Description & Requirements

About the Role

We are seeking a highly motivated Senior Seller Consultant – Walmart Connect to drive third-party seller success by enabling optimal use of tools, resources, and support to improve performance on the Walmart Marketplace. You will empower internal sales and account management teams by establishing scalable processes, SOPs, and toolkits that streamline troubleshooting, simplify internal navigation, and enhance the seller experience—leveraging advertising as a key growth lever. You will also own the measurement and improvement of seller satisfaction by collecting, analyzing, and acting on feedback to drive continuous program and process enhancement. This role requires strong expertise in retail media, operational excellence, analytical rigor, and a passion for driving measurable business impact and seller growth.

About the Team

The Walmart India Cross Border team enables Indian brands, manufacturers, MSMEs, and other sellers to expand globally by listing and selling their products across Walmart's international online marketplaces. This allows them to grow their business as cross-border sellers on Walmart Marketplace, reaching a dynamic audience of over 120 million U.S. consumers each month.

What you'll do

·Seller Enablement Strategy & Execution: Design and implement comprehensive seller enablement strategies, programs, and initiatives to drive adoption of Walmart Connect services, improve ad performance, and enhance seller satisfaction, retention, and revenue outcomes across Walmart Marketplace.

·Seller-Driven Problem Solving: Identify and address key day-to-day seller pain points impacting performance and experience with Walmart Connect sponsored products, translating them into scalable solutions and improvements.

·Feature Adoption & Engagement: Accelerate adoption of Walmart Connect features, tools, and services by sellers through targeted enablement, communications, and ongoing support to improve product visibility and campaign outcomes while maintaining healthy RoAS and TACoS.

·Cross-Functional Product Partnership: Collaborate with Product, Engineering, and Global Marketplace Solutions teams to advocate for seller needs, influence the roadmap of seller-facing capabilities, and support key initiatives enabling India sellers to leverage Walmart Connect's competitive advantage.

·Content & Resource Development: Own the creation, refinement, and delivery of high-quality, actionable seller-facing materials, including guides, tutorials, webinars, FAQs, and best practices focused on the advertising space.

·Performance Analytics & Insights: Track, monitor, and analyze seller ad performance metrics, identifying trends, gaps, and opportunities to optimize campaigns and inform data-driven decision-making.

·Executive Reporting & Recommendations: Build and present data-driven insights, business reviews, and strategic recommendations to leadership, highlighting performance trends, KPI/KRA progress, and growth opportunities.

·Impact Measurement & Benchmarking: Define success metrics, establish benchmarks, and evaluate the effectiveness of seller enablement and advertising initiatives against seller performance and business outcomes.

·Stakeholder Collaboration: Partner closely with internal teams, including WMC Global teams, Product Management, Engineering, Business Development, Account Management, Marketing, and Customer Service, to ensure seamless and cohesive seller experience.

·Voice of Seller Advocacy: Represent seller perspectives in internal forums, surface product and engineering opportunities, and advocate for improvements to strengthen customer service and deliver cohesive seller experience.

·Market Intelligence & Differentiation: Stay abreast of industry trends, competitor activity, and best practices in e-commerce advertising and seller enablement to identify opportunities to differentiate Walmart Connect offerings.

·Business Performance & Account Management: Manage business reviews, account plans, and strategic recommendations for high-value sellers, supporting post-launch visibility needs for new sellers and driving improvements in advertiser spend, retention, and overall revenue targets.

What you'll bring:

·Proven ability to develop and execute scalable enablement strategies that drive adoption, performance improvement, and business growth.

·Strong aptitude for diagnosing seller challenges and building structured, repeatable solutions through SOPs, tools, and workflows.

·Demonstrated success in improving key metrics (RoAS, TACoS, retention) by driving feature adoption and optimizing seller outcomes.

·Skilled in partnering with Product, Engineering, and business stakeholders to advocate for seller needs and shape product direction.

·Advanced analytical capability to monitor performance, extract insights, and convert data into actionable recommendations.

·Expertise in creating impactful, easy-to-consume seller resources that improve understanding, engagement, and self-serve capability.

·Strong communicator with a voice-of-seller mindset, ensuring seller feedback influences decisions and experience design.

·Deep understanding of e-commerce and retail media trends to identify opportunities for differentiation and continuous improvement.

Minimum Qualifications:

·MBA or MBA equivalent post-graduate degree

·3-5 years of relevant experience in retail/e-commerce industry

·At least 2+ years of experience in media/digital advertising preferred

·Proven track record of executing successful programs that drive business growth

·Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and persuasively

·Strong analytical skills with the ability to interpret complex data and translate it into actionable insights

·Demonstrated ability to work effectively in a fast-paced, ambiguous, and rapidly changing environment with cross functional teams

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunity Employer by Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.

Walmart doesn't charge any recruitment or similar fee in the recruitment process, including but not limited to interview, offering, and onboarding.