Accounts/Collection Executive

Location: Mumbai,Maharashtra,India

About Us:

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.

WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.

• We are built for scale.
• We are built for complexity.
• We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines:

• A powerful Customer Data Platform (CDP)
• Real-time behavioral segmentation and intelligence
• Omnichannel journey orchestration
• AI-driven personalization and recommendations
• Deep analytics, experimentation, and revenue attribution
• WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.

Learn more about us at www.webengage.com

Requirements

Key Responsibilities:

• Customer relationship for collection and solving billing/ledger-related issues.

• Following up and maintaining relationships with external and internal stakeholders

• Basic Knowledge of Tax Compliance like GST, TDS, etc.

Requirements:

• Excellent email skills

• Good time management skills.

• A bachelor's degree in business administration, accounting, finance, or related field preferred

• 2+ years of prior experience in corporate/Saas/Startups infrastructure

• Basic computer skills with preferable prior experience working with accounting software like SAP, Oracle, Quickbook, Tally etc

• Strong interpersonal and communication skills to interact with employees, superiors, and customers.

• Team player and self-starter

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