Technical Account Manager - Customer support specialist - US

We are seeking a proactive and customer-centric Technical Account Manager- customer support specialist to join our team. In this role, you will be the dedicated technical point of contact for assigned customers, ensuring all their queries and issues related to the product are addressed promptly. You will leverage your technical expertise and customer service skills to build strong relationships, resolve complex issues, and drive product adoption. This role requires a strong understanding of web technologies and a passion for delivering exceptional customer experiences.

Strong understanding of web applications, HTML, JavaScript, CSS, and jQuery (mandatory). Proven experience in supporting enterprise customers and managing technical accounts. Excellent communication, interpersonal, and problem-solving skills. Ability to analyze logs and diagnose complex technical issues. Proactive, results-oriented, and able to manage multiple priorities.