FinCrime Operations Team Lead - PEP

Join Wise, a global technology company on a mission to make international money transfers easier and more affordable. As a FinCrime Operations Team Lead, you will oversee the daily operations of a team of FinCrime Operations Analysts or Specialists, ensuring effective mitigation of financial crime risks while maintaining operational efficiency and regulatory compliance. You will foster a high-performing team, drive operational excellence, and act as a subject matter expert in KYC/AML/Fraud/Screening and financial crime prevention.

• Lead and manage a team of FinCrime Operations Analysts or Specialists, ensuring effective mitigation of financial crime risks.
• Oversee daily operations of the team, ensuring adherence to relevant regulations and internal policies, and identify opportunities for process improvements.
• Drive high-quality results for both the team and individuals, continuously enhancing overall quality outcomes and ensuring performance targets are met.

Requirements

• Excellent verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications. Additional languages are a plus.

• At least 1-2 years of leading small to medium sized teams, preferably in operations.

• Good understanding of the regulatory framework surrounding KYC/AML/Fraud/Risk and financial crime prevention.

• You are familiar with money laundering methods and other financial crime trends.

• You can build and maintain an environment where your team is incentivised to make decisions and apply a risk-based approach to their work. This involves the ability to guide the team on the right course or course-correct swiftly when necessary, ensuring resources and focus are directed towards the most impactful tasks.

• You are punctual, independent, proactive and willing to get things done.

• Strong operational management and tactical decision-making skills.

• Can work with tight deadlines under pressure whilst maintaining high level of quality and competency.

• You have excellent communication and interpersonal skills, strong organisational skills, great time management, and ability to work in a fast paced and high pressure environment.

• Ability to multi-task and take responsibility in challenging situations.

• You are capable of identifying gaps in policies and processes and providing detailed feedback, including examples when possible, through the established communication channels.

• A strong process-oriented and efficiency-driven mindset.

• Proven track record of taking individual ownership and responsibilities as well as being a great team-player. Ability to deliver constructive, well-evidenced feedback that drives tangible behavioral change and performance improvement.

• Ability to analyze and move of team's metrics

Additional Information

Nice to have:

• Education: Bachelor's degree in Finance, Business Administration, Law, or related field
• Certifications: ICA, CAMS, or equivalent certification (KYC/EDD/AML/Fraud/Screening/Risk focused)
• Ability to use analytics tools like, looker, superset, or other similar platforms.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit <Wise.Jobs>.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

• Experience: 1+ year
• Seniority: Entry Level
• Education: Bachelor's degree preferred
• Languages: English