KYC Operations Senior Lead - Deactivations

Join Wise, a global technology company on a mission to make money movement easier and more affordable for everyone. As the KYC Operations Senior Lead, you will oversee multiple KYC Team Leads, drive team performance, streamline processes, and ensure high-quality customer due diligence reviews. You will also be responsible for people management, operational management, performance management, expertise sharing, planning and execution, and stakeholder management and communication.

• Lead and manage a team of KYC Team Leads and analysts, focusing on performance, process improvement, and adherence to regulatory requirements.

• Identify and propose opportunities for process improvements, collaborating with central functions and other operational teams to increase automation and operational efficiency.

• Measure group-wide KPIs, ensure that team leads and their direct reports meet performance targets and quality standards, and generate reports based on team performance.

• Education: Bachelor's degree in Finance, Business Administration, Law, or related field.

• Certifications: ICA, CAMS, or equivalent certification (EDD/AML focused).

• 2-3 years experience in KYC/AML, financial crime, compliance, or a related field within the financial services industry.

• Ability to use analytics tools like, looker, superset, or other.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit <Wise.Jobs>.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

• Experience: 2+ years
• Seniority: Entry Level
• Education: Bachelor's degree required
• Languages: English