Branch Manager

Responsibilities

ü  Upkeep of the Branch and ATM

ü  Profit & Loss and Balance Sheet Management of the branch

ü  Tracking and monitoring daily productivity and book movement of the branch

ü  Liability generation & New Business development (CASA acquisition)

ü  Cross Sell of various Third party products and Asset products

ü  Maintaining & deepening relationship with HNI customers

ü  Ensure Branch headcount budget are on-board

ü  Adherence of YES Values driven via Yes Personality standards & Work commitment

ü  Effective Team Management and building Team Spirit

ü  Learning & skill development of the team

ü  Ensure Role clarity to employees in the branch and manage attrition

ü  Ensure that the BEST template is fully updated

ü  Ensure that BELT is conducted on timely basis

ü  Comply with Bank's policies and processes

ü  Conduct customer engagement programs and marketing events.

ü  Drive Employee Engagement activities in the branch

ü  Thorough knowledge of daily banking operations and products and services

ü  Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch

ü  Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns

ü  Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services

ü  Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards

ü  Ensure safety and security of Bank and customer's assets

ü  Ensure Audit related deliverables both internal and external are met as per the prescribed norms

ü  Ensure timely submission of MIS reports

ü  100% allocation of Service RM codes and quarterly review

ü  Training of KYC/AML on a monthly basis

ü  Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval

Expected Candidate ProfileAge:

ü  Minimum 29 to Maximum 36 years

Education:

ü  Graduate/Post Graduate or MBA from a recognized university/premium business schools

ü  AMFI/NCFM/IRDA certifications will be an added advantage

Past Experience:

ü  Graduate/Postgraduate with 8-14 years of relevant experience in operations, client servicing or sales role

ü  Knowledge of core banking systems and processes will be an added advantage

Past Organization:

ü  Must necessarily come from Banking Organizations' with minimum 2 years as Branch Head

Other Aspects / Skills:-

ü  Strong written and verbal communication skills

ü  Fully conversant with MS Office

ü  Excellent networking & interpersonal skills

ü  Strong Decision making ability

ü  Ability to manage complex client situations

ü  Sensitive to issues of confidentially and compliance

ü  Strong sense of accountability and self-initiative

ü  Good Market knowledge of 'Retail Banking' or 'Consumer Banking' or 'Branch Banking'

ü  Good knowledge of regulatory guidelines

• Experience: 2+ years
• Seniority: Entry Level
• Education: Bachelor's degree required
• Languages: English