WORKSHOP INCHARGE

Key responsibilities of a Workshop In charge:

• Work Order Management: • Receive and analyze vehicle repair requests, assigning tasks to appropriate technicians based on expertise and workload. • Monitor repair progress, identify potential delays, and communicate updates to customers. • Ensure accurate documentation of repair details, parts used, and labor hours on work orders. • Team Supervision: • Lead and motivate a team of mechanics, including apprentices, ensuring they adhere to company repair procedures and quality standards. • Conduct performance evaluations, provide feedback, and identify training needs for technicians • Address any technical issues or disputes arising within the workshop. • Inventory Management: • Maintain optimal stock levels of spare parts and consumables, coordinating with the parts department to ensure timely availability • Monitor parts usage, identify potential cost-saving opportunities, and manage inventory control systems. • Quality Control: • Conduct quality checks on completed repairs to ensure adherence to manufacturer specifications and customer expectations. • Investigate customer complaints regarding repairs and implement corrective actions where necessary. • Workshop Operations: • Ensure the workshop is maintained in a clean and organized manner, with proper tool management and equipment upkeep. • Monitor and enforce safety regulations within the workshop, conducting safety training sessions for staff. • Plan and schedule maintenance activities for workshop equipment. • Customer Service: • Interact with customers, addressing concerns and providing updates on repair status • Build positive customer relationships to promote repeat business and referrals

Requirements

2 years Working Experience required as a Workshop In Charge...

Benefits

As per Industry.