IT Operations Associate

Job Title: AWS Cloud L1 Engineer-Yotta Job Summary Responsible for monitoring, supporting, and troubleshooting AWS cloud infrastructure. The role involves handling L1 incidents, performing basic AWS operations, and ensuring availability of cloud resources. Key Responsibilities · Monitor AWS services (EC2, EBS, S3, RDS, VPC, EKS & CloudWatch). · Perform L1 troubleshooting for AWS infrastructure issues. · Monitor alerts and handle incidents through ticketing tools. · Perform basic Linux and Windows server administration. · Troubleshoot connectivity, server, storage, and performance issues. · Manage basic IAM access and permissions. · Monitor backups, snapshots, and cloud resources. · Maintain SOPs, documentation, and incident reports. · Escalate complex issues to L2/L3 teams. Required Skills · Basic knowledge of AWS services: EC2, S3, IAM, VPC, RDS, CloudWatch. · Linux and Windows administration basics. · Networking fundamentals (TCP/IP, DNS, Security Groups, ports). · AWS Based Networking service like VPC Peering , Client VPN & Site to Site VPN. · Knowledge of monitoring tools like CloudWatch, Grafana, or Prometheus. · Basic scripting knowledge is an advantage. · Basic knowledge of infrastructure as Code (IaC)-Terraform & CloudFormation Experience & Qualification · 1–3 years of experience in AWS Cloud Operations/Infrastructure Support. · Bachelor's degree in IT, Computer Science, or related field. · AWS certifications (Cloud Practitioner/Solutions Architect Associate) preferred

• Experience: 1+ year
• Seniority: Entry Level
• Education: Bachelor's degree preferred
• Languages: English