
Telesales Executive
Zouma
Description
We are hiring a Telesales Executive for our skincare brand. The ideal candidate will be customer-focused, proactive, and skilled in communication, with the ability to upsell products while delivering an excellent customer experience. Key Responsibilities: Handle customer inquiries via calls, messages, and emails. Provide accurate information about products, orders, and services. Resolve customer complaints efficiently and professionally. Upsell and cross-sell skincare products when appropriate. Maintain customer records and follow up as required. Ensure high levels of customer satisfaction and brand loyalty.
Eligibility Criteria
The ideal candidate will be customer-focused, proactive, and skilled in communication, with the ability to upsell products while delivering an excellent customer experience.
About Zouma
Zouma is an Indian IT services company providing software development and consulting.
