Human Resources Associate - Learning

What you'll do: The L&D Associate is responsible for developing and implementing internal ZS learning and development plans. In addition, the role will lead some key ongoing HR operations processes and serve as the project lead for targeted new initiatives.  

• Design regional and local training plans in partnership with business stakeholders. Implement best practices, tools and templates for training planning
• Develop communication plans and customize messages for regional stakeholders. Ensure consistent and targeted communication with regional business leaders and training participants
• Collaborate with the extended Learning & Expertise Development team to prioritize learning and development initiatives based on business needs
• Coordinate the region's new hire programs, milestone workshops, and ZS Academy;
• Partner with local subject matter experts to customize learning deliverables for regional needs
• Monitor evaluation data/stakeholder feedback and develop improvement plans where needed
• Coordinate key ongoing HR operations processes. Lead targeted HR projects to improve processes or address new business needs.

 What you'll bring 

• Bachelor's degree required
• 2-4 years professional experience in human resources, learning and development, preferably in a professional services environment
• Ability to assess performance improvement needs and identify appropriate solutions
• Ability to establish and implement curriculum plans
• Effective project management skills
• Ability to proactively and continually collaborate with clients and colleagues to ensure timely, efficient, and accurate deliverables
• Confirmed ability to analyze problems and create creative solutions
• Excellent verbal and written communication skills to work effectively across levels of the organization
• Ability to maintain high level of confidentiality and work with highly sensitive data and information
• Knowledge of adult learning principles, instructional design, and evaluation methodologies desirable
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach